Question 1

Are all your courses accredited and nationally recognised?

Accepted Answer

Almost all Geopace Training courses have dual accreditation and award you two qualifications: an Accredited and Nationally Recognised Certificate (from the Open College Network (OCN Credit4Learning) at Level 3 (Advanced Level) or Level 4 (Foundation Degree Level) as well as accreditation by The CPD Certification Service *.

Our accredited courses will have been subjected to a number of stringent processes before being presented before a panel of experts for scrutiny, assessment and accreditation. 
 
When you book a Geopace Training accredited course you can be assured that the course has been properly and competently evaluated.
 
When you book a course always ensure you are enrolling on a competently accredited course. Some training companies only issue a Certificate of Completion or Certificate of Attendance. These are usually issued directly from the provider, have no intrinsic value and are not nationally recognised.

* Please note that our Route to Competency Masterclass awards you CPD Accreditation as well as a Geopace Certificate of Competency.

Question 2

I have not been in education for quite some time. Is there a lot of coursework to do?

Accepted Answer

No, not in any way!
Our courses have been carefully developed to ensure that you enjoy learning. Our tutors are very experienced at making your learning process fun and enjoyable and are there to support and guide you throughout the course. There will be plenty of support material and handouts for you to use and take away at the end of the course. For most courses you will be practicing on artificial models (artificial arms, vein blocks, ECG models etc.) and many of these are interactive experiences.

Question 3

I would like to book a place. What payment options are available?

Accepted Answer

1: You can book online and pay in full by visiting our "Book a Course"(https://www.geopace.com/book-a-course) page. We accept all major credit and debit cards.
OR
2: You can complete a Booking Form (https://drive.google.com/file/d/1RJeI3fqSw1MwFmzGtqWChuRi0vzvfjaI/view?usp=share_link)and make a deposit payment (to reserve your place) followed by 2 or 3 instalment payments.
OR
3: You can call us on 01525 713377 (9.00am - 5.30pm) and pay in full or reserve your place with a deposit payment.
OR
4: If you are booking on behalf of a company we can invoice you. Please contact us on 01525 713377 or alternatively please complete our Group Booking enquiry form.(https://www.geopace.com/request-more-information)

Question 4

I would like to book a package and complete all my training in the shortest period of time. Is this possible? Will I get a discount?

Accepted Answer

Both our Phlebotomy Training Courses and Aesthetics Training Courses are available to book as complete packages, either in the classroom or virtual classroom.

Please visit our website www.geopace.com (www.geopace.com)and see package options under the "Courses" menu.

Packages usually include multiple courses over 1 or 2 days and generally run from 9.30am until 8.30pm. You will have plenty of refreshment and comfort breaks as well as a lunch break and time to relax between courses.

These long learning days pass very quickly and you will gain multiple qualifications in a very short period of time. Additionally, by booking a package, you benefit from an additional 20% off the total course fees.

Classroom packages will always run in the same training location and in most cases the tutor will be the same for all courses.
Virtual classroom (Zoom) packages will also, usually, have the same tutor for all courses.

Question 5

Can I book a place now and pay later (paying by instalments)?

Accepted Answer

Yes, you can reserve your place on our course with a single deposit payment, which then reserves your place. You can then choose to pay the balance in 3 or 4 instalment payments on dates to suit you. Your last instalment payment must be no later than 14 days prior to the course start date.
 
Please call us on 01525 713377 to discuss payment options or complete a Booking Form.(https://drive.google.com/file/d/1RJeI3fqSw1MwFmzGtqWChuRi0vzvfjaI/view?usp=share_link)

Question 6

Will I receive a recognised qualification?

Accepted Answer

All Geopace Training courses are accredited with nationally recognised awarding bodies and, in most cases, will carry dual accreditation.

Our awarding bodies are: The Open College Network (OCN Credit4Learning) and The CPD Certification Service.

OPEN COLLEGE NETWORK (OCN Credit4Learning):
OCN accredited Courses meet the Ofqual (The Office of Qualifications and Examinations Regulation) regulatory route and are UKAS (The United Kingdom Accreditation Service) approved through ISO to ensure management quality processes are maintained to the highest level throughout all aspects of our organisation.
UKAS - British Assessment Bureau number 198810

Accreditation levels offered by Geopace Training are:
LEVEL 3 - Advanced (This is equivalent to Level 5 in Ireland)
LEVEL 4 - Foundation Degree - FDSc (This is equivalent to Level 6 in Ireland)

THE CPD CERTIFICATION SERVICE:
CPD accreditation is widely accepted within many industries and The CPD Certification Service offers NHS and other healthcare organisations continuous professional development (CPD) opportunities for all staff at every level. This then provides you not only with additional accreditation when completing our courses but is also acceptable by many employer's annual CPD requirements.

Question 7

What are CPD points?

Accepted Answer

Taking training courses to learn more about your work is important. It’s not just the act of undertaking that’s valuable, you need to have a record of your CPD as well. Depending on your job, you may be required to record your CPD points. This is a requirement for many professional bodies. 
Knowing that CPD points are important is one thing, knowing what they actually are is vital. The points that you earn are a clear way to demonstrate the time you’ve invested in your professional training.

Your CPD points record:
 • Online training that’s been completed.
 • Classroom courses you’ve been to.
 • Seminars and webinars that have been attended.
Details of your training, including the points you accumulate, can be added to a portfolio. We’ll go through more on what your portfolio and CPD records can look like a little later.

Do CPD points equate to hours?
Different institutions will have slightly different language for your CPD points. You might hear or read them referred to as units or credits instead. Whichever words your employer or professional body might use, they mean the same thing.
One CPD point is equal to one hour of active learning. That means you get one point for every hour you spend on CPD activity.
To give you an example, say you attend a day’s training course about delivering first aid. The course runs from 10am to 5pm, plus an hour break for lunch. That training course would award you 9 CPD points.
When you complete online CPD courses, you’re not going to have a timer running to determine the time you spend and the CPD points you’re awarded. CPD points are calculated based on a number of factors – the details of which are coming up shortly.

How do I find the CPD points of a course?
Every course that’s accredited for CPD will have a number of points assigned to it. It’s going to be important for you to know how many points you get, particularly when you have targets to meet.
Each provider will work slightly differently, but in general you will be able to find the points earned per course with the course details. For whatever reason you can’t find the points for each course on the company website, get in touch with the provider.
Doing face-to-face or classroom training? You will be awarded CPD points based on the active time spent learning, and this will be confirmed before you start. Don’t assume the number of points you’ll get; there might be more or less break time than you expect and after-class assignments may also be included.
After you’ve completed your CPD training, you’ll be given a certificate to keep for your records. This document doesn’t show the number of points you’ve accumulated but there are other ways you can check:
 • Find the course on the website and note down the points it is worth.
 • Contact us and we can issue a letter confirming the points earned if needed.
 • 
How are CPD points calculated?
It’s pretty easy to measure the number of active learning hours when you attend a seminar or classroom course. Even webinars and watching an online presentation video are measurable in terms of time.
How do you calculate CPD points for online courses? It’s a little trickier, because everyone completes the course at their own pace.
When a course is being written, it will be created with a target length in mind.

The length will be determined by things like:
 • The level of the course – you’ll  usually find that higher level courses have more points since they can      have more detailed content.
 • The  course subject – some topics take longer to understand and require you to learn more things that are new to you.
 • How specialised the topic is – learning about industry specific subjects can take longer because there are      detailed laws and regulations that need to be covered.
Training providers are required to assess the length of the course. From this, the points awarded from the CPD activity will be calculated. That’s not the end of the process – the certifying service will also check the course and its contents to confirm the points are correct.

Included in the calculation of CPD points for online training will generally be:
 • The time it should take to read and understand the course content.
 • How long is spent watching videos or listening to a podcast.
 • Time spent completing quizzes to check your understanding.
 • 
Recording your CPD
The CPD points that you earn are valuable to you in a number of ways. Your main motivation for completing CPD activities might be because you enjoy broadening your horizons, but you can derive real benefits from your CPD.

Having a strong track record of CPD under your belt is good for:
 • Demonstrating your commitment to your work and your knowledge on your CV.
 • Bolstering your case for a pay rise or promotion at work.
 • Gaining admittance to and retaining membership of professional bodies.
 • Admittance to academic or further education courses in your field.
How can you demonstrate your history of CPD to recruiters and employers? You need to start and maintain a CPD portfolio or logbook.
Aim to record your CPD training soon after each session. This will help you give a clear evaluation of what you’ve learned and be able to measure how you use the training over time.
It’ll also mean you don’t forget details like the CPD points you’ve earned. It’s not the end of the world if you do forget the exact name of your course or the points you’ve accumulated – you can always contact your training provider to confirm for you.
You have two options when finding a way to source your CPD portfolio. Which one you choose will depend on the resources you have and what will work best for your future records.

Hardcopy CPD portfolios
Most CPD providers will send you a hardcopy certificate of your CPD training. This may be a requirement of your employer and you may also get peace of mind with having something tangible in your hands.
Your CPD portfolio or logbook isn’t just about holding your certificates.

You should get into the habit of logging the details of the course. Information you should be noting includes:
 • What you expect to achieve from the CPD.
 • Learning activities that you took part in.
 • The actionable information you took away from the training.
 • Your next steps after the CPD course is completed.
Be sure to record the number of CPD points you have earned from each activity. You can then easily calculate your CPD points for the year and see if you need more to meet employer or membership requirements.
Keep your paperwork in order with a wallet or file. You can pick up something simple and cheap from a stationery shop, or spend a few pounds more so you’ve got something that looks professional to present to your employer or future employer.

How many CPD points do I need?
Not every industry or employer will require CPD. Whether it’s mandatory or not, earning CPD points throughout your career is always a positive thing.
Contact your professional body or regulator to check what your minimum CPD points for the year are. It’s possible that these requirements can change over time so it’s best to check.
Some employers and organisations stipulate how you can earn your CPD points for the year.

You might need to ensure that you achieve a mix of:
 • Online training.
 • Practical or in-class assessments.
 • Academic learning.
 • Industry seminars.
Be sure to read the details and not just the headline figures!

Question 8

Are these courses recognised in Republic of Ireland?

Accepted Answer

We are pleased to confirm that our Level 3 (UK) certificates equate to a Level 5 and our Level 4 (UK) certificates equate to a Level 6 in Republic of Ireland.
For a full list of regulatory bodies who recognise this qualification please see the attached "Qualifications can cross boundaries"(undefined)

Question 9

I have special needs. Am I still able to attend?

Accepted Answer

Please email us before you book a place and we can guide you on the best approach. We have taught many students with a wide range of special needs and many are now successfully employed or working independently.
 
Please note, however, that we do need to know in advance if you have any special requirements to ensure that both our tutors and the training venue can provide the best learning environment for you.

Question 10

My course includes a training kit (or I intent to purchase a kit separately). When can I expect to receive it? How will it be sent to me?

Accepted Answer

When you book a virtual classroom course you will receive a free comprehensive training kit, allowing you to follow your tutor's instructions and also continue to learn after the course at your pace.
Training kits are usually sent by courier (DPD) in UK and Ireland. Other couriers may be used when we send kits to other countries.

Please ensure that you give your postal (delivery) full address when you order and include a mobile number for the courier to send you SMS texts with tracking details and delivery updates.

For UK deliveries please allow 3-5 working days
For Ireland deliveries please allow 5-7 working days
For Rest of the World please allow up to 10 working days

Please note that you will usually have an option to redirect your package (via our courier's text message link) if you are not in or you can reschedule delivery. If the courier is unable to deliver it can typically take 1-2 weeks to be returned to us and before we can resend it to you, in which time you may miss your course.

Question 11

Where can I find a list of all locations and dates?

Accepted Answer

Please visit our Book a Course (https://www.geopace.com/book-a-course)page to see all locations and dates up to the end of the year. We look forward to seeing you on our course soon.

How to find the exact training location for any course date:

1: Visit our "Book a Course"(https://www.geopace.com/book-a-course) page
2: Click on the [Info] button next to your selected date and location
3: Click on the [Training Location] tab. This will display the location's full address along with a Google Maps link

IMPORTANT POINTS:
 • Most training venues will have a refreshments area where you can purchase tea/coffee and snacks.
 • For most venues we will provide water in the training room and for some venues will include tea and coffee.
 • If using the hotel's car park you may need to register your car details at reception, even if you
are just being dropped off. Check with the hotel's reception if in any doubt.
 • If you have any special needs please let us know in good time before your training day(s)
 • If you have any other specific venue queries please call the hotel or training venue to clarify.

Question 12

I am under 18 years of age. Can I attend your course?

Accepted Answer

If you are under 18 (but over 16 at the time of the course start date) then you are eligible to attend provided you complete a Parental Consent Form (https://drive.google.com/file/d/1W0ylQlM_e2dqFByzoL3VFszpXVNMF0j4/view?usp=drive_link)and have it signed by a parent or guardian.

Question 13

Are there opportunities for funding for this course?

Accepted Answer

Yes, there are a number of institutions who may offer funding on condition that you fall into a qualifiable category. In the UK, your local JobCentre Plus may be able to help you with funding, or alternatively visit your local library for a list of grants and fund providers local to you.
 
Our Funding and Grants page (https://www.geopace.com/funding-grants)covers a number of financing and grant routes.

Question 14

What type of certificate will I receive?

Accepted Answer

When booking a course you will have the opportunity to select your preferred certificate type. This can be digital or printed and will be issued by Geopace Training. If you choose the digital option these are free of charge, but for printed copies a small admin charge applies for printing and postage.
 
When choosing a digital certificate you can order a printed copy at any time after completing the course.
All certificates will carry the award status for your course and provides you with documentary evidence of your successful completion.
 
You also have the option to select a certificate issued by our awarding body (OCN Credit4Learning). These certificates are issued in printed form only and carry the awarding body hologram and watermark. These certificates can also be ordered at any time after completing your course.

Question 15

Which certificate option is best for me?

Accepted Answer

When you book a course you will have available a number of certificate options.
 
i) DIGITAL CERTIFICATE (Geopace Training): If you choose this option then your certificate, as a digital PDF file, will be available for you to download from your learning platform. Once you have completed your course(s) we receive your course paperwork and registration documents from your tutor, after which your attendance is registered on your learning platform, therefore please allow up to 14 days for your course marks and attendance record to be uploaded before your certificate is released.
This option is ideal if you are looking for work and need a digital certificate to send on to prospective employers.
Your Geopace Training certificate will list all accreditations awarded to you and the standards you have attained, the course status and the full course title. There is no charge for this option.
If you urgently need confirmation of your attendance then please contact us for an interim confirmation email.
 
ii) POSTED CERTIFICATE (Geopace Training): This is a printed copy of your digital certificate, produced on a quality parchment certificate paper and provides you with a signed and authenticated copy of your digital certificate.
There is a printing, admin and postage charge of £10.00 for this option.
 
iii) POSTED CERTIFICATE (OCN): This certificate is awarded not by us but by our awarding body - OCN Credit4Learning. A certificate is awarded for each course, carries a hologram and is numbered. Please allow 6-8 weeks for delivery. Unfortunately digital copies of these certificates are not available.
There is a registration, admin and postage charge of £25.00 for this option.

Question 16

I am visiting the UK to attend your course or planning to attend a course located outside of the UK. Will this course be helpful to me?

Accepted Answer

We have trained many thousands of students from outside the UK, either visiting here specifically to attend our courses or attending one of our non-UK training venues. Our awarding body, Open College Network, awards you an Accredited Certificate which is accepted in many other countries. In many cases our students are looking to enhance their existing professional skills to use outside of the UK or have no local training facilities that can match our extensive training itinerary.

Almost all Geopace Training courses are accredited with OCN and also carry dual accreditation with The CPD Certification Service (CPD Points) - an accrediting organisation that has global recognition. The CPD Certification Service is a key driving force of Continuing Professional Development across the world, and with members in over 100 countries and growing, it is increasingly becoming known as the international organisation for Continuing Professional Development.

Many of our students who are based overseas choose to conveniently complete our Virtual Classroom or E-Learning course options. Virtual classroom courses can be completed remotely and you will also receive a comprehensive training kit (yours to keep), each kit is specific to your course, and will enable you to pass the course with full guidance from your virtual classroom tutor.

See our Courses for Overseas Students (https://www.geopace.com/courses-for-overseas-students)for a full list of virtual classroom courses.

Question 17

I have booked a course and would now like to cancel. How do I do this?

Accepted Answer

You may be eligible for a full or partial refund depending on the number of week's notice you can give us. We must receive your notice of cancellation in writing (email or posted). Unfortunately we cannot accept cancellation requests by telephone.
 
Please contact us as soon as possible as your cancellation period and refund eligibility is based on the time between us receiving your written instruction and the first day of your course.
 
For further details please see our standard Terms & Conditions. (https://drive.google.com/file/d/1XFfr29b3k_eewAVQuvHSvx8wAgOkDQFd/view?usp=sharing)

Question 18

I want to train as a phlebotomist. Which course or courses are best for me?

Accepted Answer

If you are new to phlebotomy and have no previous experience then we would recommend our Introduction to Phlebotomy Course. This course awards you a nationally recognised and accredited qualification at Level 3 (advanced level), equivalent to Level 5 in Ireland. After completing this course you will be able to apply for Trainee Phlebotomist (PayBand 2) positions (NHS) or private sector vacancies.
 
If you already have previous phlebotomy experience then you may choose to specialise with one of our more advanced courses. We offer a Neonatal & Paediatric Phlebotomy Course, an Advanced Phlebotomy Course or you may wish to renew your qualifications with our Phlebotomy Refresher Course.

If you are looking for additional practical experience then our Route to Competency Masterclass offers Live Blood Sessions and awards a Geopace Certificate of Competency.
 
If you are looking to expand your horizons yet further then our tailored Aesthetic Therapy courses train you in blood-product related techniques such as Platelet-Rich Plasma harvesting (for Collagen Induction Therapy or Vampire Facials treatments). We also train in cannulation techniques as required for intravenous therapies such as IVNT and vitamin infusions.
 
Our "Book A Course" page categorises courses depending on whether you are looking for Healthcare/Medical Training or Aesthetic Therapy Training, with many courses providing the same certification.
 
Please don't hesitate to email or call us for advise if you are not sure which option is best for you.

Question 19

Do you have eLearning options of your courses?

Accepted Answer

Many of our courses are also available as eLearning (online) for Part 1 - theory and, for some courses, a Classroom Part 2 - practical skills.

Question 20

The course location and date I wanted is fully booked. Do you have a waiting list?

Accepted Answer

Our courses are run as small groups and as places can fill very quickly. All courses have a "Waiting List" option and therefore if your preferred course is showing as fully booked then please register on this list for immediate notification of any places that become available. You will receive both an email and an SMS text message if you have registered these details.

We also recommend that you book onto the next available date for your preferred location. You will then have a priority transfer option should an earlier place become available. Please let us know after booking that you would like to hear of earlier places, should they become available.

Question 21

What information do you need to enable me to enrol?

Accepted Answer

When you book a place (or places) we will ask you for the following information:

• Your full name, as you wish it to appear on your certificate
 • Your date of birth (should you wish to order a replacement certificate, this information will be requested and validated)
 • Your correspondence address (for posting your certificate, if ordering a printed copy)
 • Your occupation - not mandatory but helpful for our tutors when delivering your course
 • Your mobile number, or best contact number, in case of late course changes

Question 22

How do I make a group booking?

Accepted Answer

If you are a small group and would like us to train you on a date and time that suits you then we can come to you! We will need a suitable training room (in your workplace or other location booked by yourself) and our tutors are happy to travel anywhere within the UK or Ireland.

Usually we quote for a minimum group size of 6 or more happy to train any group size. Please email us or complete the Group Booking Form (https://www.geopace.com/request-more-information)for a quote.
 
We can also offer you the option of you / your friends / work colleagues training at one of our scheduled training locations (https://www.geopace.com/training-locations)on dates (and at times) to suit you. Please contact us for more information.

Question 23

My preferred course is fully booked. Should I add my details to the waiting list?

Accepted Answer

There are many reasons why someone may be unable to attend at short notice and therefore we always recommend that you register on the waiting list. If a place does become available you will receive an SMS text message AND and email to advise you of an available place.
Please note that all people on our waiting list will receive a notification and therefore the place will be available on a "first come, first served" basis.

Question 24

Can I manage my own booking? Do you have a dedicated Customer Area?

Accepted Answer

You can create your own Customer Area before (or after) booking your courses. Once you have registered you will be able book your course(s) by logging in and all your customer details will automatically be added to your booking.

You will also be able to log in to your Customer Area at any time to check / manage your bookings.

Our Customer Sign-up page can be found here.(https://bookeo.com/geopace/signup)

Returning customers can sign back in here.(https://bookeo.com/geopace/customer)

BOOK A COURSE

BOOK A COURSE

Phlebotomy Training

Phlebotomy Training

Phlebotomy Training

Phlebotomy Training

Collagen Induction Therapy

Phlebotomy Training

INTRODUCTION TO PHLEBOTOMY COURSE (GPT003C)

2 DAY CLASSROOM

INTRODUCTION TO PHLEBOTOMY COURSE (GPT003C)

2 DAY CLASSROOM

INTRODUCTION TO PHLEBOTOMY COURSE (GPT003C)

2 DAY CLASSROOM

INTRODUCTION TO PHLEBOTOMY COURSE (GPT003C)

2 DAY CLASSROOM

INTRODUCTION TO PHLEBOTOMY COURSE (GPT003C)

2 DAY CLASSROOM

Tel: 01525 713377

Frequently Asked Questions
Use the search bar below to search for anything!

Frequently Asked Questions Use the search bar below to search for anything!

Frequently Asked Questions
Use the search bar below to search for anything!